{"id":1390,"date":"2020-01-03T04:23:54","date_gmt":"2020-01-03T04:23:54","guid":{"rendered":"http:\/\/wpdemo.archiwp.com\/engitech\/?page_id=1390"},"modified":"2025-08-20T15:54:04","modified_gmt":"2025-08-20T14:54:04","slug":"faqs","status":"publish","type":"page","link":"https:\/\/sos-sw.si\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t
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\r\n\t \t \/\/ YOU ASKED, WE ANSWERED<\/span>\r\n\t

Most frequent questions<\/h2>\t <\/div>\r\n\t \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\r\n\t\t\t\tWhat do we do? <\/i><\/i><\/span>\r\n\t\t\t\t
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Smart Octopus Solutions is a company that offers a wide variety of solutions and services.<\/p>

We specialise in Gift Card Management, Event Management, Marketing Automation and custom solutions for loyalty programs, RFID technologies and more.<\/p>\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t

\r\n\t\t\t\tWhich solution is appropriate for me? <\/i><\/i><\/span>\r\n\t\t\t\t
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For Gift Card Management you can use\u00a0<\/span>Smartgifty.<\/span><\/a>\u00a0SmartGifty is also perfect if you are a multi-location business, looking for a cash-back loyalty program for your customers.<\/span><\/p>

For Event Management, we recommend our\u00a0<\/span>IDConference<\/span><\/a>. It has 3 components for online and offline attendee management that can be used in combination or independently. All of them can also be connected to the platforms you are already using.\u00a0<\/span><\/p>

Regarding\u00a0<\/span>marketing automation<\/span><\/a>, we customize, consult\u00a0<\/span>and<\/span>\u00a0support with Mautic.<\/span><\/p>

We can also offer you custom personalized solutions for loyalty programs and RFID technologies.\u00a0<\/span><\/p>\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t

\r\n\t\t\t\tWhy work with us? <\/i><\/i><\/span>\r\n\t\t\t\t
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Because we believe in transparency and honesty<\/span>. We<\/span>\u00a0consider our clients our partners\u00a0<\/span>and<\/span>\u00a0<\/span>we<\/span>\u00a0are committed to seeing them grow.\u00a0<\/span><\/p>

Quality solutions<\/span><\/strong>\u00a0| Our solutions meet\u00a0<\/span>quality<\/span>\u00a0standards and can\u00a0<\/span>be customized<\/span>\u00a0to your needs.<\/span><\/p>

Ready ID Solutions<\/span><\/strong>\u00a0| We offer<\/span>\u00a0a\u00a0<\/span>comprehensive\u00a0<\/span>range of<\/span>\u00a0ID solutions to meet your business needs.<\/span><\/p>

Easy-to-Use<\/span><\/strong>\u00a0| Our interfaces are easy to use and\u00a0<\/span>are designed<\/span>\u00a0to give all users a great experience.<\/span><\/p>

Excellent Support<\/span><\/strong>\u00a0| From setup to live\u00a0<\/span>action<\/span>\u00a0we will give you full support on the way.<\/span><\/p>\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t

\r\n\t\t\t\tCan I use these solutions together or separately? <\/i><\/i><\/span>\r\n\t\t\t\t
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While our solutions work separately, we advise our partners to use SmartGifty \/ IDConference with Marketing Automation, to create an even better experience for your customers and attendees.\u00a0<\/p>\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t <\/div>\r\n\r\n\t \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\r\n\t\t\t\tWhat is SmartGifty? <\/i><\/i><\/span>\r\n\t\t\t\t
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SmartGifty<\/span><\/strong>\u00a0is a fully digitalized gift card solution for shopping centers and multi-location businesses, creating added value for everybody involved: gift givers and recipients, shopping centers and retailers, shops, cafes & restaurants.<\/span><\/p>\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t

\r\n\t\t\t\tWhat is IDConference? <\/i><\/i><\/span>\r\n\t\t\t\t
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IDConference<\/span><\/strong>\u00a0is an event management solution that allows you to create an event landing page, manage, track, and analyze attendee movement at the event in real-time, send personalized automated messages\u00a0<\/span>and<\/span>\u00a0much more.<\/span><\/p>\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t

\r\n\t\t\t\tWhat is Marketing Automation? <\/i><\/i><\/span>\r\n\t\t\t\t
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Marketing automation<\/span><\/strong>\u00a0is the automation of repetitive marketing processes which makes your relationship with customers more personal.<\/span><\/p>

It is perfect for saving time, reducing costs decreasing human errors\u00a0<\/span>and<\/span>\u00a0much more.\u00a0<\/span><\/p>\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t

\r\n\t\t\t\tWhat are custom personalized solutions development? <\/i><\/i><\/span>\r\n\t\t\t\t
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In between our experiences in identification technologies, internal development team\u00a0<\/span>and<\/span>\u00a0marketing knowledge, we can offer you technical and content support while developing a customized solution just for you.\u00a0<\/span><\/p>

We have developed a comprehensive custom loyalty program for one of our clients in tourism and we specialize in solutions connected with RFID technology.\u00a0Some of our projects are the Tool Cart project, Heat mapping\u00a0<\/span>and<\/span>\u00a0Attendees tracking.<\/span><\/p>\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t <\/div>\r\n\r\n\t \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\r\n\t \t \/\/ support<\/span>\r\n\t

Our support team will always assist you, if a problem occurs!
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